Your Basket
We hope that you are fully satisfied with your purchases. In the unlikely event that the product(s) is unsuitable or that you are not fully satisfied, please follow the returns procedure below.
Return of Goods
Should you wish to return your order following delivery you may do so by informing us within 5 working days of receipt. Goods must be returned unopened, unused and in their original packaging where possible.
Please confirm your intent to return by contacting Customer Services:
- Phone: 01606 591 900
- Email: info@safe4disinfectant.com
We will confirm a returns address and reference for your package.
Returning Your Order
- The cost of returning goods is at your own cost and risk.
- We are not responsible for loss or damage to returned goods in transit. We recommend using a recorded delivery service.
- Please carefully package goods together with your returns reference.
- If returned goods are lost or damaged in transit, we reserve the right to charge you for any loss or damage.
- Goods must be returned within 14 days of the notice of intent to return.
Defective Goods
In the unlikely event that goods do not conform to these terms, please contact Customer Services as soon as possible on 01606 591 900. We will, at our discretion:
- Inspect the goods at your premises
- Ask you to dispose of the goods
- Collect the goods on an agreed date
- Ask you to return the goods to us
If the goods are found to be defective and we have asked you to return them at your cost, we will reimburse you for third-party delivery costs.
Refunds
Any refunds due will be processed within 14 days of us receiving the returned goods.
For any queries please contact us at info@safe4disinfectant.com or call 01606 591 900.